Infosys | Microsoft

From the complex setups/data entry forms for end users in the past to the modern day simplistic UI, the ERP applications have come a long way. Today, every organization wants a robust ERP with an easy-to-use user interface that encourage greater end-user adoption and acceptance. One of the major reasons for failure of an ERP implementation has been lack of user adoption. And there is nothing wrong with it. Everyone wants a simple approach to most complex of problems, especially when it comes to conducting day to day business transactions. Its all about getting the right data at the right place at the right time in the right format to meet the right needs.

Continue reading "And it happens in a ‘snap’" »

Posted by Sachin Bery at 07:14 AM | Permalink | Comments (0) | TrackBacks (0)

Today the buzz world in IT segment is “hosting” and “SaaS” where the clients can convert their CAPEX into OPEX and can use the application on a ‘pay as you use’ basis. Every vendor and service provider is joining the bandwagon to provide these services. The market segment for hosted services is huge, as the market says and there are sufficient buyers of the same. However, the segment, the type, the service, the criticality, the business type and the long term plan should be considered before weighing this option. Though it is a quick solution to implement, the acceptance of the processes, scalability and fitment is sometimes in question. It is widely known that plain-vanilla hosting is a low-margin, commodity business and unless you are the product company, you would not do it! The concept of S+S (Software + Service) as propagated by Microsoft takes a step beyond SaaS to describe the importance of System Integrators and ISVs in this emerging (if not already emerged) ecosystem.

Continue reading "If everything could be hosted!" »

Posted by Sachin Bery at 12:12 PM | Permalink | Comments (2) | TrackBacks (0)

What is the optimum limit to which we should customize an “off the shelf” product to meet the client’s need?

Microsoft Dynamics products have been positioned as more of a framework with “optimal” business processes built into the products rather than “hard-coding” all the business best practices that had been the selling pointy for most of the established ERP in the market. When Microsoft Dynamics brand was launched in market, the idea was to enable companies bring their processes into the system rather than following what is already provided by the product.

There are always people commenting on this positively or negatively, and both are right!

Continue reading "The “framework” conundrum in ERP/CRM" »

Posted by Sachin Bery at 05:33 AM | Permalink | Comments (3) | TrackBacks (0)

In recent discussions with some of the IT heads and managers during new business possibilities, I realized that the way they conceive IT as a function in the organization has changed over the years. The IT honchos are now fully agreeing to the KISS (Keep It Straight & Simple) principle and have realized that bringing in greater complexity actually prevents the way organizations would like to respond in an environment needing “flexible” responses. This does not mean that robustness and scalability is not in their mind. However, right now it has moved from realm of “pure technology” based solutions to one that can help solve business problems and are acceptable to people who are going to use this.

Continue reading "A “Dynamic” twist in ERP/CRM" »

Posted by Sachin Bery at 04:23 AM | Permalink | Comments (0) | TrackBacks (0)