Introducing Tan Moorthy
With all the talk on transformation I was curious to know more about it. I approached Srikantan Moorthy famously known as Tan Moorthy requesting him to share his thoughts on how CSPs are transforming. Tan agreed to this with his knowledgeable smile. And here we have him sharing his views on transformation.
Srikantan (Tan) Moorthy is Vice President and Head - Delivery of the Communication Service Providers (CSP) business unit at Infosys Technologies. He has over 22 years of global experience in the IT industry, of which 12 were spent in the US. His experience ranges from systems and applications programming on a variety of computing platforms to client partnering, operations management business development, and strategy definition. Tan is a prolific contributor to organization-wide competency development and Malcolm Baldrige-based excellence initiatives.
Tan also presented his thoughts on how CSPs need to transform to CEPs (customer experience providers) in the recently concluded QuEST Forum at Rome.
