What do we mean by “outsourcing maturity?”
A while back I read several research reports about the current and future state of IT outsourcing. Aside from uniformity of the predictions I was struck by how often the words “mature”, “maturity”, and “maturing” appeared. For example, “ADM outsourcing is entering a phase of relative maturity”, “the mature IT outsourcing market”, and “sourcing capabilities are maturing.”
Now it’s one thing to use “mature” to indicate experience. A couple of months ago I quoted a client who referred to himself and his peers “growing up” as sourcing practitioners. However, the word can also imply stasis, or as my dictionary defines it, “Having reached full natural growth or development.” I have a problem with applying this definition to the global sourcing market.
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