Infrastructure management is undergoing a transformation. ITIL can help manage conflicting demands like – “low cost but high service quality”, “ubiquitous access but enhanced security”?

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August 05, 2008

Ignite Your Configuration Engines - Real world experiences for CMDB success: Part 2

Posted by Gaurav Uniyal, Consultant, Infosys Technologies


In continuation to my previous blog “Ignite Your Configuration Engines - Real world experiences for CMDB success: Part 1”, here are some more “best practices” which are worth considering while designing/ implementing CMDB solutions -

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July 31, 2008

Ignite Your Configuration Engines - Real world experiences for CMDB success: Part 1

Posted by Gaurav Uniyal, Consultant, Infosys Technologies


ITIL V3 (IT Infrastructure Library - Version 3) celebrated its first anniversary last month, and the authors would be reasonably pleased with the way industry has accepted the new concepts introduced by the framework. One of the interesting changes introduced by ITIL V3 is the Configuration Management System (CMS), a more realistic and realizable version of ITIL V2's CMDB (Configuration Management Database).

Continue reading "Ignite Your Configuration Engines - Real world experiences for CMDB success: Part 1" »

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