ITIL V3 Implementation - Ready to go all the way? ... Introducing Gautam Nadkarni
As ITIL V3 hits its six month mark, this is a good point to pause and check how many organizations are beginning to adopt it. Where are these organizations beginning their implementation? Assessments? Full process implementation? Or is it somewhere in between - adopting only the new processes? More importantly, what aspects are organizations considering as key in their V3 adoption approach? What are some of the key changes in ITIL v3 that everyone should be aware of?
Here's introducing Gautam Nadkarni. Gautam is an IT Service Management Consultant who was involved recently in an ITIL V3 assessment for a large telecom provider. Gautam has wide experience in ITSM consulting and is trained on ITIL Masters. He also carries with him process consulting experience in other industry best practice frameworks such as CMMi and Six Sigma. I am inviting Gautam to share his thoughts and experiences through these blogs.
Recently, he was invited to present at the ITSM 2007 Colloquium organized by QAI. In his presentation on the "10 Golden Goblets for ITIL v3 Earlier Adopters" he has put forward his thoughts on a self assessment framework for ITIL v3 on parameters such as processes, roles, tools, concepts and artefacts as well as decision drivers such as organization complexity, people readiness and organization alignment for ITIL v3 readiness. And in case you are wondering what he looks like, here's a picture we dug out from the conference 
Over to you Gautam.
